Please click here to read a statement regarding recent acts by a

Lackawanna County Employee.


Our vision and purpose are to ensure everyone has a chance to succeed in life, no matter circumstance or background.

First page of current Outreach newsletter.


Stories, News, and Staff Accomplishements

Read the latest IMPACT REPORT

View our 990


Since 1988, Outreach (formerly EOTC) has made helping families thrive our highest priority. By offering resources for life skills, literacy, employment training, parenting, early childhood education, youth mentoring, wrap-around case management, and more, Outreach builds strong families. And strong families build strong communities.

Outreach improves the lives of over 4,500 adults and children each year with award-winning workforce and family development programs that support individuals as they navigate through life’s challenges. Giving respect. Cultivating trust. Believing in growth.

Executive director Lori Chaffers welcomes fathers to a Parent Cafe’.


Outreach – Center for Community Resources positively impacts the community by helping families overcome barriers to financial stability and economic self-sufficiency. Each year, we improve the lives of over 4,500 served annually in our programs at our Seventh Avenue Center and at other area sites throughout the community. We find that each participating family has a unique set of needs, often enrolling in several Outreach programs and taking advantage of our diverse network of community services.



With respect for the individual and with the highest professional standards, Outreach – Center for Community Resources offers a variety of programs that promote family stability and economic self-sufficiency.

Con respeto por el individuo y con los más altos estándares profesionales, Outreach – Center for Community Resources ofrece una variedad de programas que promueven la estabilidad familiar y la autosuficiencia económica.

Family mural by artists Travis Prince and Eric Bussart on the side of Outreach office in Scranton, Pennsylvania

This beautiful mural created by Eric Bussart and Outreach LEAD Case Manager/Instructor Travis Prince is painted on the exterior of Outreach, creating an outstanding landmark in the West Side of Scranton.


At Outreach, inclusion, equity, and diversity are critical to achieving our mission to help our participants achieve stability and economic self-sufficiency and build an organization that aims to recruit, develop and retain talented individuals with diverse backgrounds and experiences.

Our decisions and community partnerships will reflect accountability and transparency for the resources we manage and the outcome of services offered to the individuals and families we serve.


Our youth-centered services focus on educating and enhancing each child, ensuring they are ready to succeed in school and life.


We believe in community and collective strengths. That’s why we collaborate with other agencies and providers in our community.


Outreach began as a workforce development agency. As community needs changed, our agency diversified to meet the changing needs of families.