June 19, 2020

Dear Outreach Staff, Program Participants, and Community Members;

As our county prepares to move from the “yellow phase” to the “green phase” of restrictions on business operations amid COVID-19, Outreach will gradually begin to resume on-site services. In the interest of the health and safety of Outreach staff, program participants, and all individuals entering the doors of our Seventh Avenue Center, we have made some modifications and will begin implementing new procedures to our program delivery. It is our expectation that all individuals who arrive at the center will join us in our efforts by adhering to our new protocol.

You’ll notice various changes in the way our facility looks, as well as new practices and protocols. We understand these changes may be difficult and we are here to support you. Our goal is to collaboratively ensure you feel safe and secure so together we can navigate the complexities of our current situation.

Here are some things we are implementing to help keep our facility safe and to support you:

  • Asking screening questions and taking temperatures of all individuals entering our facility.
  • Placement of physical protective barriers placed between the receptionist and those entering the building.
  • Limiting the number of seats in the reception area.
  • More frequent cleaning and sanitizing.
  • Access to hand sanitizer throughout the facility.
  • Staggered shifts, appointments, and programs so fewer people are on-site at one time.
  • Consistent communications regarding our organization, new policies and protocols, and measures we are taking to support you and our community.
  • New limits on the number of people allowed to gather in communal areas at one time.

Here are some things we expect you to implement to help keep yourself and our facility safe:

  • Stay home if you feel sick.
  • Wash your hands often, and for the recommended 20 seconds.
  • Stay at least 6 feet apart when moving through the halls and rooms of the facility.
  • All individuals entering the building are required wear a face mask or cloth face covering.
  • Be considerate of those around you (remember, we’re all in this together).
  • Call, email, message, or video conference as much as possible rather than meet face to face.
  • Be conscious and understanding of others who may be dealing with child care issues, illness or loss of loved ones, financial insecurity, and other issues.

If you have any questions or concerns, please speak with one of our Coronavirus Safety Coordinators, Operations Director Renee Arledge at 570-703-0048 or Facilities Manager Jason Kunda at 570-558-7567.

We thank you for your patience and cooperation and welcome any feedback you may have to share.


Outreach – Center for Community Resources Administrative Team